Frequently Asked Questions

Cheer Box! doesn’t like to comment on the competition, but we’d like to assure you that our meals are Healthy, Hygienic, Nutritious, Fresh and Tasty.

The tiffin will be delivered on the selected order date after your order has been confirmed online.

We deliver Lunch between 12:30 PM to 1:30 PM and Dinner between 7:00 PM to 9 PM. If this happens to be your first delivery it might take a little longer.

The Alternate Meal Plan is designed for those who don’t want to have only either Veg or Non-Veg. It consists of a Non-Vegetarian meal on Mon, Wed, Fri and Veg on Tue, Thu, Sat.

Yes, as long as your office and home are covered in our delivery areas.

Yes, the containers are microwavable and can be heated for around 30 seconds.

  • Lunch Order time : One day before by 9 PM
  • Lunch Cancellation time : One day before by 9 PM
  • Dinner Order time : Same day before by 10 AM
  • Dinner Cancellation time : Same day before by 10 AM

  • 1. Log on to my spice box account.
  • 2. Go to Booking History & select date(s) for meal cancellation.
  • 3. Amount of cancelled meal(s) to be refunded to your wallet.
  • 4. Refunded wallet amount reusable for further orderings.

We currently offer 2 payment methods:

Online: Credit/Debit Card/Net Banking

Offline: Delivery (payment pick-up)

No, there is no such deposit. However, you have to pay for your meals in advance.

You can check visit My Account/Wallet history tab to check your current balance and deductions done in your account.

At CheerBox! we put in a lot of effort to ensure that your tiffin reaches you on time consistently and in an ideal condition. However, due to unforeseen events your tiffin may reach you late and in rare cases may be undelivered. In such a circumstance, please contact 9819800305/9029800305 or mail us at We assure you that every attempt will be made to rectify the situation or compensate you.

With CpiceBox! you can rest easy as we do not sell your private information to any third party and we will never do so. This includes your banking info, email address and any other related details. Only our direct employees will have access to the basic information which you enter on our site and which we will use for order management and promotional purposes such as offering discounts and updates. All your banking info is NOT stored in our database at any time.